EBS solutions products issues has been resolved

Incident Report for Siemens Service

Resolved

This incident has been resolved.

Posted Oct 15, 2026 - 13:37 UTC

Update

We have identified an issue affecting a service used by a subset of customers. Our investigation has confirmed that the impacted environment supports customer-facing in-tool assistance capabilities utilized by several EBS solutions, including Xpedition, PADS Pro, Innovator 3D IC, and related offerings.

Our engineering teams are actively investigating the issue and working to identify the underlying cause and recovery plan. We will provide additional updates as more information becomes available.

We’ll send an update when the issue is resolved. Check updates: https://status.sw.siemens.com/

Posted Oct 14, 2026 - 02:08 UTC

Identified

We are currently having issues with EBS tool assistance products. Our development team is looking into the incident.

We’ll send an update when the issue is resolved. Check updates: https://status.sw.siemens.com/

Posted Oct 14, 2026 - 02:08 UTC

This incident affected: Asia (Xpedition Viewer), Europe (Xpedition Viewer), and Americas (Xpedition Viewer).